COVID-19 UPDATE

Isuzu Utes New Zealand COVID-19 Updates

As a 100% New Zealand owned company, we are local, so like you, our business and our people are feeling the impact too. We’re here to support you and our Kiwi communities. 

To help support Good Bastards up and down the country in a safe way, we have a bunch of processes and guidelines in place that are in line with government guidelines. You'll see below an overview of what services are available at each colour of the 'traffic light' system. Which is officially known as the COVID-19 Protection Framework.

RED

  • Dealerships open with capacity limits based on 1m distancing
  • Record keeping/scanning in required
  • Face coverings inside the dealership are mandatory

ORANGE

  • Dealerships open with capacity limits based on 1m distancing
  • Record keeping/scanning in required
  • Face coverings inside the dealership are mandatory

GREEN

  • Dealerships open as normal
  • Record keeping/scanning in required
  • Face covering encouraged indoors

TEST DRIVES

At each level of the traffic light system we will be offering test drives - you can book one of those in right here. However, if one of the Isuzu staff members goes with you, there are a few precautions that will be taken:

  • Dealership staff member will sit in the back sear
  • Everyone in the vehicle must wear a mask
  • A window should be opened for ventilation
  • Accurate record taking for contact tracing

For your peace of mind and the safety of our teams, we have other guidelines in place at these times. These include:

  • PPE: Our teams will use approved Personal Protective Equipment (PPE) when working on your vehicle. The public-facing team in our dealerships will also be wearing face masks in adherence to the newly introduced mask mandate.
  • Contact Tracing: We will digitally collect contact details from all visitors in line with contact tracing guidelines & store that information in a centralised contact register
  • Stricter cleaning and sanitisation: All dealership and vehicle touchpoints will be thoroughly and regularly cleaned, we'll also be keeping cleaning logs of all vehicles repaired, serviced and/or test driven.
  • Social Distancing: Maintaining social distancing with our dealership teams when they’re at work.
  • Distribute Policies: Clearly documented & distributed policies and guidelines for staff to adhere to. You will also see some of these at our dealerships.

ISUZU ONLINE STORE

Not keen on heading into a dealership? No worries, you can buy tonnes of stuff online nowadays, so why not place a deposit on a brand new Isuzu D-Max or MU-X? Or if you already have one, you can shop for some accessories to really make it yours.

Shop now via our e-commerce store.

ISUZU VEHICLE STORE

ISUZU ACCESSORY STORE

We’re here to help:

Our Isuzu Utes Customer Service team are available to assist you as always. Here's how you can get in touch:

  • Free phone 0800 ISUZU NZ (478 986) 
  • Drop us a message on our contact us page
  • Or, chat to us through our web chat 

Thanks for being a Good Bastard.